Workflow control
A workflow is how the system will handle absence requests. Within this section you will see all outstanding absence requests, allowing you to take action instead of the manager. Workflows can be set to auto approve or have email reminders sent if required, go to workflow settings.
From admin in the top menu bar, select workflow control in the workflow section
Click on the plus sign in the righthand corner to expand the search function. There are various search options for you to use from entering names, selecting the type of absence, and only seeing escalated. You also have ascending/descending arrows next to each title column.
You will also have the ability to take action yourself as an admin user. Click either approve, reject or escalate.
Escalated absences - You can use the escalated radio button to show you all absences that managers have escalated.