Welcome to People Manager
Welcome to the RSM People Manager knowledge base
The People Manager support desk opening hours are:
Mon-Friday, 9:00 am - 5:30 pm
Where to go in the knowledge base
Our knowledge base is divided into the three sections below. Click on the type of user you are, and you will find all the relevant pages under your heading.
As an administrator you have the ability to create users, maintain your data's integrity, and perform HR tasks. This section helps you understand how People Manager works for your business, and how to get the most out of your system.
As a manager and employee, you not only need to request holidays and mark absences for yourself, you also need to manage your team's requests. This section helps you navigate both your own, and others, HR requirements.
As an employee, it's important your details are easily accessible and you have the ability to change data with peace of mind that it's secure and in real-time. This section explains your People Manager screens.
What's new in the knowledge base?
Latest release notes found here -
New development:
Payroll submission errors improved
Error reporting in payroll submission has been improved. After running a validation/transfer on the payroll → submission screen, clicking an error now displays the resolution on the right-hand side.
Home screen - holiday section added
A new Remaining Team Holiday section has been added to the Home screen which allows managers to easily see their team’s Remaining Holiday, Booked Holiday and Taken Holiday. This can be particularly useful towards the end of the holiday year when there is outstanding holiday remaining.
Viewing employee absence using holiday calendar
Multi-factor authentication
You can now apply an additional level of security with multi-factor authentication. Use your username and password as normal, then, using an authenticator application, enter a time sensitive verification code to log in successfully. This new feature was part of our May 2023 People Manager release.