Welcome to the RSM People Manager knowledge base

People Manager support desk opening hours

Mon-Friday - 9.00am - 5.30pm

Email - support.hrl@rsmuk.com

Where to go in the knowledge base:

Our knowledge base is divided into the 3 sections below. Click on the type of user you are, and you will find all the relevant pages under your heading.

Administrator

As an administrator you will have the ability to create users, maintain your data's integrity, and perform HR tasks. This section helps you understand how People Manager works for your business, and how to get the most of your system.

Manager

As a manager and an employee, you will not only need the ability to request holiday and mark absences for yourself, but you will also need to manage your team's requests. This section will help you navigate both your own and others' HR requirements.

Employee

As an employee it's important your details are easily accessible, and you have the ability to change important data with the peace of mind that it is secure and in real time. This section will explain your People Manager screens.

What's new in the knowledge base?

Latest release notes found here -

How to guides - March 2023

New development:

Multi-factor authentication

You can now apply an additional level of security with multi-factor authentication, you will use your username and password as normal, and then using a authenticator application will enter a time sensitive verification code to log in successfully. This has been formed part of our May 2023 People Manager release.

Rules

The ability to apply rules to messages and workflows has been developed. This allows you to create a rule containing a group of users and apply messaging and workflow types to it. This is highlighted in our latest People Manager Release March 2023.

Full documentation is available within each relevant section.

Rules

Workflow settings

Messages

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