Writing Off Advice Notes

Owned by Mark Holland (Unlicensed)
Last updated: Nov 04, 2019
3 min read

If any correction to a timesheet is required for a non self-billing worker, you will need to write off the advice note first. In order to do so, the following conditions must be met.

  • Any supplier invoice that has been matched to the advice note has been fully credited.
  • Neither of the supplier invoice or its corresponding credit note have been paid.
  1. Go to Pay > List Advice Notes
  2. Search for the advice note you wish to write off.  For example, you might enter a timesheet ID, contractor name or invoice number. 
  3. Click on the Advice Note ID to view it. 
  4. Click on red Write Off button (top right of screen).  
  5. This will take you into a screen with a summary of the advice note at the top and a validation section beneath it. 
  6. If there is a validation error preventing the write-off, click on the Cancel button and then rectify the issue that is preventing the advice note from being written off.
  7. Once the conditions for writing off an advice note have been satisfied, you can click on the write off button. 
  8. A green notification message will popup at the top of the screen confirming that the advice note has been successfully written off. Any items that were on the advice note will be available in the Generate Advice note screen again.

If the advice note has a supplier invoice which has been Uploaded (but not Accepted)

  1. Go to Pay > List Advice Notes
  2. Search for the advice note you wish to write off.  For example, you might enter a timesheet ID, contractor name or invoice number.  
  3. Click on the Advice Note ID to view it. 
  4. Click on red Write Off button (top right of screen).  
  5. This will take you into a screen with a summary of the advice note at the top and a validation section beneath it. 
  6. Tick the checkbox next to 'Also delete the Supplier Invoice' in the Validation section.  If this is not done, the supplier invoice will remain in the system.
  7. Then click the Write Off button.  
  8. A green notification message will popup at the top of the screen confirming that the advice note has been successfully written off, and the supplier invoice has been deleted.

If the advice note has a supplier invoice which has been Accepted

  1.  Go to Pay > List Advice Notes
  2. Search for the advice note you wish to write off.  For example, you might enter a timesheet ID, contractor name or invoice number.  
  3. Tick the checkbox in the Select column and then click on the Credit Supplier Invoices button. 
  4. Select the invoices on the Preview Credit Notes page and click Generate Selected.  This will create a credit note.
  5. Then continue as above.

Related topics