Agency Worker Regulations

Agency Worker Regulations

The RSM InTime AWR module is there to assist you in making sure you comply with the Agency Worker Regulations. For more information about what the Agency Workers Regulations 2010 mean and how they affect you please refer to the HMRC website.

The module can collect and provide information regarding Agency Worker Regulations to all users, including the contractor, umbrella provider, client and agency. Each of these users can be requested to provide information that they are responsible for. Alternatively, this can be manually entered by agency administrators. Automated requests can capture information from the relevant participants, including:

  • Contractor confirms business to business relationship.
  • Contractor provides work history.
  • Client provides comparator information.
  • Client confirms day one rights.

  • Umbrella confirms contractor is under Swedish derogation employment or not.

  • Umbrella provides their margin level.

RSM InTime does not hold all the information required to be able to establish compliance with absolute certainty and in many cases some judgement and interpretation is required as part of the assessment. The intention of the module is to make an informed assessment based on the information it holds and to identify potential risks of non-compliance.


The core of the module is the AWR Report.

Configuring AWR

There are a number of configuration points which enable you to specify how the AWR module will work for your agency. For example, you can specify the number of qualifying weeks after which non-compliant placements become designated 'high risk'. You can also specify that clients receive weekly notifications of their high risk placements. Generally the system defaults should be suitable unless you have specific requirements.

  1. From the menu bar, click Configuration > General > AWR Configuration 
  2. On the AWR Configurations for Agency screen, adjust the configuration points as required. Each item has an explanation of the configuration point.
  3. When you have finished making your changes, click Save.


Qualifying weeks calculations

We three configurations to determine which day of the week an AWR week starts. An AWR week refers to a block of seven consecutive days containing a worked shift. When creating a timesheet, the system evaluates each shift to identify which AWR block it belongs to, counting it as a qualifying week. The following configuration options now available.

Please note that any change to the configuration will impact all the agencies. The first option is the default and reflects the existing behaviour. Contact support if you wish to enable the second or third options.

  • Saturday before placement start: This is the current default behaviour. AWR weekly blocks are always calculated from Saturday to Friday. In this configuration, AWR qualifying weeks are not based on the RSM InTime timesheet period, as RSM InTime timesheets can begin on any day of the week and vary in duration—weekly, bi-weekly, four-weekly, or monthly.
    For example, a two-weekly timesheet does not necessarily equate to two AWR qualifying weeks. If one timesheet only contains shifts on Saturday or Sunday and the next one only covers shifts from Monday to Friday, this would result in just one AWR qualifying week. Conversely, a single timesheet can yield two AWR qualifying weeks if it includes shifts both on Monday to Friday and on Saturday or Sunday.

  • First timesheet start: Under this configuration, the first AWR block begins on the start day of the first timesheet period for a placement.
    For example, for placements with a "weekly" timesheet duration, timesheet weeks run Monday to Sunday, matching the AWR weeks—even if the placement's actual start date falls on another day (e.g., Wednesday). If the placement has a "monthly" timesheet duration, the AWR week blocks will commence on the 1st of the month containing the placement start date, regardless of the day of the week.

  • First shift: This configuration creates AWR blocks based on the weekday of the first shift in the first approved timesheet.
    For example, if the first approved timesheet contains a Friday shift, the AWR weeks will span Friday to Thursday; if the shift is on Wednesday, the weeks will run Wednesday to Tuesday, and so forth. In this scenario, the order in which timesheets are created matters because the first approved timesheet determines the AWR blocks. The underlying principle is that users will first create and approve the timesheet for the initial day of work, thereby aligning the AWR weeks with the actual start date. However, RSM InTime cannot enforce the order in which users create timesheets.

Please note that the AWR is part of online contracts and compliance module. If you would like to know more about the module, please contact our account management team.