Message Types

Message Types List

Only Admin users can edit message types on the portal. The message types are the categories that can be selected for new messages in the Message Centre.

To open the Message Types list select Message Types from the Admin menu. 

The page lists all the message types. 

Editing Message Types

Each row in the list is editable. You can change the message type name, select the type of service it applies to and enable or disable it.

To save your changes click on the SAVE button.

Adding a Message Type

You can add a new message type at the bottom of the list.

Enter the name of the new message type and then click on the SAVE button. The new message type will be added to the bottom of the list. You should select the correct service type and then click on the SAVE button again.