Client User Guide

Client User Guide

Below you will find links to the title pages. We have also provide links to each specific section within the page, helping to navigate you to exactly where you need. 

Accessing the Client Portal

Account Settings

Using the Document Centre

Using the Message Centre

InPay Reports

Payment Approval

RSM Employers Toolkit

Multi-factor authentication

Single sign on - client user guide

You can link your client portal system, with your Microsoft Active Directory system so that your users will not need a separate username and password. This will allow you to put a link on your Intranet that will take your employees directly into the system. Initially when a user logs in, they will be required to enter their email address. After that, it is stored and a button will be displayed allowing the user to click and be taken directly to the system.