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Preparing your Computer to Participate in a WebEx® Online Session

If you have never joined a WebEx meeting before, please prepare your web browser prior to the session using these instructions.

In order to participate in a WebEx session, you need to install a WebEx plug-in.

• The WebEx plug-in can be installed any time before the meeting starts. Once you download it for a specific browser, it will not need to be downloaded again for future sessions as long as you are using the same computer and browser. We recommend you install it at your earliest convenience.

• If you do not have the “administrative rights” to install software, you can use a Temporary File solution (TFS). That option is available 15 minutes before the meeting starts. You will need to use this option each time you join a session. See the instructions below: Unable to Install Software.

Note: The Temporary File Solution is not available from WebEx for Mac computers at this time. It may be available in the future. To join a session using a mobile device, please download the free WebEx app from the App Store for your particular device prior to the session start time.

 

Download the Plug-in

To download the plug-in, use the appropriate link below for your browser. The download may take a few minutes.

Plugins can be found here

 

Install the Downloaded File

1. Once the download is complete, navigate to the downloaded file (this is commonly saved in your Downloads folder, but may be in another folder you have set up for downloads).

2. Double-click the downloaded file, and follow the Installation prompts. (If you get a message saying you need to enter the Administrative password, see the next section, “Unable to Install Software”).

• If you are preparing your computer in advance of your session, you will now be able to join the session by clicking on the Webinar link.

• If you are installing the plug-in and the session has started, the session should automatically open. If it does not open, return to the Meetings page and click Join next to the meeting name.

 

System requirements can be found here

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