Preparing your Computer to Participate in a WebEx® Online Session
If you have never joined a WebEx meeting before, please prepare your web browser prior to the session using these instructions.
In order to participate in a WebEx session, you need to install a WebEx plug-in.
• The WebEx plug-in can be installed any time before the meeting starts. Once you download it for a specific browser, it will not need to be downloaded again for future sessions as long as you are using the same computer and browser. We recommend you install it at your earliest convenience.
• If you do not have the “administrative rights” to install software, you can use a Temporary File solution (TFS). That option is available 15 minutes before the meeting starts. You will need to use this option each time you join a session. See the instructions below: Unable to Install Software.
Note: The Temporary File Solution is not available from WebEx for Mac computers at this time. It may be available in the future. To join a session using a mobile device, please download the free WebEx app from the App Store for your particular device prior to the session start time.
Download the Plug-in
To download the plug-in, use the appropriate link below for your browser. The download may take a few minutes.
Plugins can be found here
Install the Downloaded File
1. Once the download is complete, navigate to the downloaded file (this is commonly saved in your Downloads folder, but may be in another folder you have set up for downloads).
2. Double-click the downloaded file, and follow the Installation prompts. (If you get a message saying you need to enter the Administrative password, see the next section, “Unable to Install Software”).
• If you are preparing your computer in advance of your session, you will now be able to join the session by clicking on the Webinar link.
• If you are installing the plug-in and the session has started, the session should automatically open. If it does not open, return to the Meetings page and click Join next to the meeting name.
System requirements can be found hereRSM training sessions, calls and meeting are typically actioned via Microsoft Teams.
Prior to a training session please ensure you and your team are able to access and use and connect to Microsoft Teams. There are a couple of options to join a Microsoft Teams session;
Join a Teams meeting from the app
From you Calendar, select Join on an in-progress meeting.
Choose the audio and video settings you want.
Select Join now.
Join a Teams meeting on the web
In your email invite, select Join Microsoft Teams Meeting.
You can also use a dial-in number and conference ID from the email to call in.You have two choices:
Download the Windows app: Download the Teams app.
Join on the web instead: Join a Teams meeting on the web.
Type in your name.
Choose the audio and video settings you want.
Select Join now.
Depending on meeting settings, you'll get in right away, or go to a lobby where someone in the meeting can admit you.