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Comment: update RSM InTime

RSM require a subdomain to be created for the purpose of RSM InTime users logging into RSM InTime. Each of our clients have their own unique subdomain and SSL certificate where their version of RSM InTime can be accessed from. This allows you to have a URL of your choice, such as 'timesheets.youragency.co.uk'. It also allows your instance of RSM InTime login page to be branded with your logo (see image below). You can then use a URL link, embedded in your website, to direct the user to that sub domain (your version of RSM InTime).


Once you have chosen a subdomain name, you will need to request for your website provider to create the domain for you. Your website is then required to be protected with an SSL certificate.

Every RSM InTime system needs to be secured with an SSL certificate for security purposes, the support team at RSM would have previously needed to provide a CSR (Certificate Signing Request) to you so that an SSL could be ordered. When ordering the SSL certificate, the minimum duration we require is two years. When renewing, we require the certificates at least 7 days in advance of expiration.

We have now added functionality to the system to allow you to start and complete the SSL order process via the RSM InTime system. You will now see a new option within Admin Cog  > System > SSL Certificate

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All CAs perform one or more of these authentication checks, the result is certificates with a range of differing levels of quality. It is important to note that the more authentication checks performed the better the quality of the certificate. So make sure you determine exactly what authentication checks are performed before purchasing.


Implementation Process

1) RSM InTime Support creates an openSSL (-sha256)

2) RSM InTime Support sends details to the client with information containing: URL of RSM InTime site, Expiry date of current certificate, CSR attached (information in the CSR to be checked for errors) and finally the format in which the SSL must be created in.

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Then return the SSL to Support@In-Time.co.uk for us to apply to the server we will host your RSM InTime subdomain on.

4) We apply the SSL for you, typically out of hours, after this has propagated (updated) worldwide (this can take up to 48hrs) your site will become/remain accessible and secure.

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