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InTime can be configured so that a contractor can request that a changes is made to their details rather than applying the change directly to the contractor's record. The request is held on in holding area and is not applied to that contractor's profile until it is accepted . When or rejected. A contractor cannot change his/her details if there is an un-actioned request for that contractor.
When using this option you must ensure you have the tasks dashboard widget enabled.
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When you click on the red box you will be taken to the list of un-actioned changes as shown below
Click on the review link to see the change that has been requested by the contractor. The image below shows that the contractor has asked for his address details to be updated.
You may now either
- Approve the changes. The update will now be made to the contractor's record. Remember that if you have a front-office system you should ensure that the change is made their too.
- Reject the changes. If you reject a change then you will be asked for a reason. The contractor will see a notification when he next logs in to InTime. This will notify them that there change has been rejected along with the reason.