Accessing the Message Centre
To access the Message Centre select Message Centre from the Utilities menu.
Creating a new message
Searching and filtering messages
Message chains are shown in the list on the left-hand side of the page. You can filter to a specific service or status, show only messages for a specific date range or search the message content and details for particular keywords.
All open messages are shown by default. Selecting MY MESSAGES will filter to only show message chains which you have been involved in, either as the originator or by sending a reply.
When you select a message in the list on the left the message details and history are displayed in the pane on the right of the page.