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Description

Use this page to review and import data from an external provider.

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If the uploaded data is acceptable, click the green import button  to import the data into InPay. Each import format will then be validated and imported into InPay if it passes validation. If there are any errors on the files, these may be viewed by clicking the import status. 

Errors

No External Id in InPay

When an employee is added manually, the ExternalId column (external providers employee Id) must be populated. 

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To fix, request the employee’s ID from the external provider and update using the Employee Basic import format. It will then be possible to download the zip file and import using the Import page.

Multiple payments with the same amount

This can be an issue with the data from the external company. This may require them to send a new submission without duplicates.