Individual users can apply MFA themselves, within their settings. This can also been applied to all client portal users within your company. If you wish to have this applied to all users please speak to your payroll executive. If you have this applied as a mandatory setting please make sure that all users have a mobile application authenticator ready for when they next login.
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What is MFA?
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Within the client portal, click on your name and go to settings. Within settings, click the dropdown authentication, select the option time-based one-time password. Scroll down and click save. This will now be active when you next log in to the portal.
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