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User accounts are now locked after 5 failed login attempts. The user is prompted to contact their administrator to unlock their account. To unlock a user's account, in the Profiles menu, select the relevant account type. Enter the user's username and select the account, then click Unlock Account. Note, this method can be used to unlock multiple accounts at the same time.
Alternatively, if the account is locked out when you click the edit drop down the option Unlock Account will be available.
Impersonating Users
Providing you have the Get Passwords role, when viewing a worker/manager you will see a Switch To User action in the drop down edit as shown below.
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