RSM admin users can set up MFA for individual users for a client they are associated with. You can also set up MFA at a client level, so all users associated with the client will use MFA. You will also have the ability be able to reset authentication for individual users.
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In the top menu bar, go to admin - users. Search for the user you want to apply this to and go into their record. You will see a section called authentication. Using the dropdown for authentication type, select time-based one-time password, scroll down, and click save.
Setting MFA against a client for all associated users Anchor Setting MFA against a client for all associated users Setting MFA against a client for all associated users
| Setting MFA against a client for all associated users | |
| Setting MFA against a client for all associated users |
You can set MFA at client level, ; this means all users associated with the client will use MFA. In the top menu bar, go to admin - clients. Search for the client you require and go into their record.
In the settings section you will have the dropdown field called override authentication type. Select time-based one-time password,scroll to the bottom of the screen, and click save.
Please note: Once you have applied this setting, users will not be able to login without having a mobile application authenticator. Please remind the client of this, and provide them with the link: multi-factor authentication for client users.
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