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Within the client portal, click on your name and go to settings. Within settings, click the dropdown authentication, select the option time-based one-time password. Scroll down and click save. This will now be active when you next log in to the portal. 

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How do users login for the first time? 

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How do users login for the first time? How do users login for the first time?

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If you lose or change your mobile device, or have had to reinstall the authenticator application, you may need to have your MFA reset for the client portal. Please speak to your payroll representative, to reset this for you. Once reset, you will follow the steps as above as a first time user. 

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