Welcome to InTime's on-line documentation help centre.

Logging in to RSM InTime is changing

With the introduction of multi factor authentication, you will now enter your username and password on two different screens. The new log in screens are applicable even if you do not have MFA applied. 

Firstly enter your username and click next. Then enter your password and click log in.

RSM InTime Support

If you are seeking RSM InTime Support, please see this our help page: Requesting Support.

All payroll reports and payslips are available via the Client Portal and the Payslip Portal.  Clients that have not yet opted in to use the Client and Payslip portals may wish to consider moving to online delivery of reports and payslips.  Alternatively, hard copy documents will be dispatched as soon as possible once the impacted office re-opens.

BACS payments, RTI uploads and pension contribution uploads will continue as normal.

Should you have any questions or queries, please speak to your usual account manager or payroll contact in the first instance.  They will then refer any issues that they are unable to address. 

Support Desk Opening Hours

Monday to Friday 09:00 - 17:30

(excluding English Bank Holidays)


RSM InTime/InPay - support.in-time@rsmuk.com

People Manager - Support.peoplemanager@rsmuk.com

RSM Pay & Bill Support - pbsupport.esl@rsmuk.com

RSM Account Management - accountmanagement.esl@rsmuk.com

     RSM Business Development - businessdevelopment.esl@rsmuk.com

Client Portal - https://portal.es.rsmuk.com

RSM InTime Knowledge Base - http://documentation.in-time.co.uk/

RSM InTime - http://www.rsmuk.com/intime

RSM UK - http://www.rsmuk.com/